When Oklahoma storms hit hard, you need more than just a roofer—you need a partner you can trust. That’s exactly what Robert Carter found with a roofing company in Warr Acres Oklahoma. After a devastating windstorm tore shingles from his 1969 Cherokee Hills home, Robert called McRoof. The response? Immediate. The service? Impeccable. In this article, we share Robert’s story—a case study in why choosing the right roofing company makes all the difference.
Key Takeaways
- Why Robert Carter trusts this roofing company in Warr Acres Oklahoma is rooted in over a decade of dependable service, including an original install that lasted 12+ years without issue.
- After a recent 70+ mph windstorm, Robert immediately called McRoof and received same-day emergency response and temporary protection—before any insurance decisions were finalized.
- McRoof helped Robert navigate two active insurance claims with USAA, advocating to drop one and avoid paying two deductibles—saving him money and confusion.
- Instead of pushing unnecessary repairs, McRoof offered transparent pricing and recommended heavy-duty shingles that qualified Robert for a home insurance discount.
- The project included added value like re-roofing his backyard shed and coordinating rain guard installation, showcasing McRoof’s full-scope approach and attention to detail.
- Robert described his experience as “perfect,” citing peace of mind, fast communication, and long-term reliability as the reasons he continues to trust McRoof.
The Story Behind the Roof: From 1969 to a 12-Year-Old Shingle System
A Home Built to Last, a Roof That Didn’t
Robert Carter’s home in the Cherokee Hills Addition of Warr Acres, Oklahoma, was built in August 1969. Like many homes from that era, the original roof featured wood shingles, mandated by neighborhood covenants at the time. While the home stood strong for decades, nature had its own plans.
“We bought the last lot from Gene Warr, who developed Cherokee Hills, and it worked out just fine for many years.”
That all changed when a neighboring home caught fire. Blown embers caused multiple holes in Robert’s roof, compromising its structural integrity.
A Turning Point: McRoof’s First Installation
Following the fire, Robert called McRoof for help. The team removed not only the damaged shingles but also the slats beneath them—replacing the structure with modern decking and a new shingle system.
| Work Performed by McRoof | Details |
|---|---|
| Full tear-off | Removed damaged shingles and slats |
| New decking installation | Upgraded structure for future durability |
| Shingle system installation | High-performance asphalt shingles |
| No problems for 12+ years | Confirmed by Robert: “Everything was perfect.” |
This installation became the benchmark for trust. For over a decade, Robert had no issues with his roof—a testament to McRoof’s materials, workmanship, and attention to detail.
When the Wind Struck: Responding to Oklahoma Storm Damage
A 70+ MPH Windstorm Put the Roof to the Test
Fast forward to recent months: A windstorm with gusts over 70 mph swept through northern Oklahoma City. The force was so intense that Robert could hear shingles tearing loose and landing in his neighbor’s yard.
“The wind was coming sideways through my backyard… I could hear the shingles coming loose.”
Despite being an aging system, the roof had held on for over a decade. But now, Oklahoma’s harsh climate had finally pushed it past its limit.
Rapid Response and Emergency Repairs
Robert didn’t hesitate. He called McRoof, and help arrived the same day. Field technician Johnny inspected the damage, removed peeled shingles, and installed waterproof underlayment (commonly referred to as “black tar paper”) to keep moisture out.
| Storm Response by McRoof | Impact on Robert’s Home |
|---|---|
| Same-day visit | Prevented interior water damage |
| Emergency patching | Ceilings remained dry despite 10+ inches of rain |
| Transparent communication | Johnny reassured Robert: “You’re dry.” |
Thanks to quick action and professional repair, Robert’s home remained completely dry, even as storms dumped more than 10 inches of rain on Oklahoma City. That’s more than just a fix—it’s peace of mind.
Navigating the Insurance Claims Process Without the Headaches
Dual Claims, Double Trouble—Until McRoof Stepped In
After the storm damage, Robert had to file two claims with his insurer, USAA—one for the roof and one for damaged metal elements on his home. Initially, USAA’s adjuster was hesitant to approve full coverage for the roof. But instead of leaving Robert to navigate the red tape alone, McRoof stepped in with clarity and advocacy.
“The gentleman from USAA said, ‘I can’t give you full money for the roof… but I would go back and change the claim to metal.’”
Even after USAA kept both claims active (against Robert’s wishes), McRoof’s team—particularly Wanda—helped simplify the process. When USAA tried to apply two deductibles, Wanda advocated for Robert and ensured that only one deductible was applied by formally dropping the roof claim in favor of the metalwork claim.
Transparent Estimates and Smart Upgrades
Robert was involved in every step of the process. McRoof provided a clear breakdown of costs and helped Robert understand how upgraded materials would affect his insurance premiums.
| Item | Original | Upgraded | Impact |
|---|---|---|---|
| Asphalt shingles | Lightweight standard | Heavy-duty shingle system | Eligible for homeowner’s insurance discount |
| Roof claim (dropped) | Standard deductible | N/A | Avoided paying two deductibles |
| Metalwork covered | Adjuster-approved | USAA reimbursed full amount | Work completed without out-of-pocket surprises |
This wasn’t just about getting the job done—it was about protecting Robert’s investment and giving him peace of mind.
Final Touches and Full Confidence in the Future
Beyond the Main Roof: Going the Extra Mile
McRoof’s work didn’t stop with the main home. Their crew also noticed that Robert’s backyard shed, which houses pool equipment, had damaged shingles as well. They took care of it at the same time—no extra hassle, no corners cut.
“They’re even going out to my little shed out back and putting new shingles on that place too.”
McRoof also coordinated gutter system updates, ensuring the new roofing system was fully supported with proper rainwater management.
| Additional Improvements | Benefit |
|---|---|
| Shed re-roofing | Protected storage for pool equipment |
| Gutter/rain guard coordination | Prevented water runoff issues |
| End-to-end project management | One contractor, one seamless experience |
Why Robert Says He’s “Happy as a Lark”
From the initial installation over 12 years ago to the recent storm response, insurance navigation, and upgraded install—Robert never had a reason to second-guess his decision.
“I’m happy as a lark… If you’re looking for a contractor, do not fail to overlook McRoof.us. They’re good—and you’ll like them very much.”
For Robert, trust isn’t just about materials—it’s about people who show up, follow through, and care about your home like it’s their own.
Robert Carter’s experience shows what true peace of mind looks like: knowing you have a roofing team that’s local, responsive, and committed to doing the job right the first time. From storm response to insurance guidance, McRoof went above and beyond to protect his home and his trust.
If you’re a homeowner facing storm damage or simply want to ensure your roof is built to last, McRoof.us is ready to help. Visit https://mcroof.us/contact-us/ to schedule your free inspection or storm recovery consultation today. Let us show you why so many Oklahoma homeowners turn to McRoof when it matters most.